Support
Two desks: platform and renter
Keys, fuel, deposit, accident: the renter. Login, search, a payment stuck in software, an unlawful listing: RENTARVO. We do not invent a 24/7 hotline that is not stored.
Write to the platformRenter on the booking- Platform
Account, display, booking path, notice desk, cookies, platform privacy. Form: /kontakt. Content: /report.
- Renter
Contract, car, branch, cancel, deposit, damage. Contact is on the booking and /anbieter/{slug}.
- No fake number
Phone only if the operator stored a real one. Otherwise email/form.
- Response time
No SLA in V1. Messages are stored; email only if sending is configured.
When you write
- Booking numberIf it is about a trip.
- No card dataNot in the form. Pay only at checkout.
- SecuritySuspected holes: /security, not in public.
Platform support is not the renter and not legal advice.